Shipping Policy

Brand Name: Aveliner™
Legal Company Name: Shanghai Jijianyuan Technology Co., Ltd.
Customer Support Email: service@aveliner.com

Business Address:
Room C280, Zone A, 2nd Floor, No. 1901 Cao'an Highway, Zhenxin Subdistrict, Jiading District, Shanghai (inside Wanrun International Hotel Supplies Market)

Overview

Aveliner™ is owned and operated by Shanghai Jijianyuan Technology Co., Ltd.

This Shipping Policy explains how Aveliner™ processes, prepares, and delivers customer orders.

We are committed to providing a clear and reliable delivery experience by offering transparent shipping information, accessible tracking details, and customer support assistance when needed.

Order Processing

Aveliner™ focuses on efficient order preparation and fulfillment.

After an order has been confirmed, our team will begin preparing the products for shipment.

Orders are generally processed as quickly as possible before being transferred to the selected delivery service.

Processing time may vary depending on product availability, order details, and operational conditions.

Fast Shipment Service

Aveliner™ provides fast shipment preparation to help customers receive their products efficiently.

Once an order has completed the preparation process, it will be arranged for shipment through an appropriate delivery service based on availability and destination.

Estimated Delivery Time

The estimated delivery period is:

3–7 days after shipment

Delivery time may vary depending on:

• Destination location

• Transportation conditions

• Local delivery procedures

• Unexpected logistics situations

Aveliner™ works to provide efficient delivery arrangements while recognizing that certain external factors may affect transportation progress.

Shipping Information

Orders may be fulfilled through available fulfillment facilities depending on product availability and delivery destination.

Aveliner™ works with suitable delivery partners to support reliable order transportation.

We do not represent delivery times as guaranteed dates, as transportation conditions may vary depending on circumstances outside normal processing procedures.

Tracking Information

Once an order has been shipped, customers will receive available shipment information.

Customers may use the provided tracking details to check delivery progress.

If tracking information does not update for an extended period or customers experience delivery concerns, please contact our support team.

Shipping Address Accuracy

Customers are responsible for providing accurate and complete delivery information when placing an order.

If you notice an incorrect shipping address, please contact Aveliner™ customer support as soon as possible.

We will review the request and provide assistance according to the current order preparation status.

Delivery Delays

Although Aveliner™ works to provide efficient shipping services, unexpected situations may occasionally affect delivery progress.

Possible factors may include:

• Transportation delays

• Weather conditions

• Local delivery procedures

• Other circumstances outside normal control

If your order experiences an unusual delay, please contact our customer support team.

We will review available information and provide appropriate assistance.

Lost or Missing Packages

If your tracking information shows unusual activity, has not updated for an extended period, or your package appears to have delivery issues, please contact:

Email: service@aveliner.com

Please provide:

• Order information

• Shipping details

• Relevant delivery information

Our team will review the situation and assist with the next appropriate steps.

Damaged Packages

If your package arrives damaged or the product condition does not match the expected delivery condition, please contact Aveliner™ customer support.

Please provide:

• Order information

• Product details

• Photos or supporting information

Our team will review the request and provide suitable assistance.

Customer Support Response

Aveliner™ aims to respond to shipping-related inquiries within:

3 business days

Our support team will review your request and provide guidance as efficiently as possible.

Contact Information

For shipping questions, please contact:

Aveliner™
Operated by Shanghai Jijianyuan Technology Co., Ltd.

Email: service@aveliner.com

Phone: +86 18571137972

Customer Service Hours:
8:00 AM–10:00 PM

Business Address:
Room C280, Zone A, 2nd Floor, No. 1901 Cao'an Highway, Zhenxin Subdistrict, Jiading District, Shanghai (inside Wanrun International Hotel Supplies Market)

Aveliner™ is committed to maintaining a transparent shipping process and providing customers with clear delivery information and reliable support.